Customer Feedback

We realise this is a bit immodest of us but it may help you make up your mind if you have just found us and quite understandably, are a bit unsure about ordering from us.

These are all genuine comments, we have decided to withold the names and addresses for their privacy but all can be substantiated if you dont believe us!

'received my first order today and I must congratulate you on the quality of everything from the website through rapid delivery to finally (and most importantly) the quality of your products. I have hovered around the website for a number of months but bit the bullet on Thursday evening and ordered from you and I am sorry that I didn't do it before. Do keep up the good work, please don't do a "*****" (ie, drop the quality, drop the service, up the prices & become too "girly"). Congratulations on a fantastic company, I will certainly order from you again! All the best'

'Received order 941 - was really chuffed with quality and packaging will shop with you again, thank you.'

'Having never ordered from you before I find this extremely impressive!
Thanks and regards'

Dear Jack,
Thank you very much for the clean and efficient service you provide for online ordering. I bought a sweatshirt from you recently, it's a really good quality garment, it was delivered within two day's and it had some nice little touches included.
I will be using you again in the not too distant future, thanks again for a brilliant service.'

'Hi,
My order arrived in great time.
Fantastic service, great product - the genuine DBs !
Thanks again.'

'Parcel has arrived! Thank you for your excellent service.'

'Hi
Brilliant - the parcel arrived today and I am very happy with the shirts! Sad as it is (the kid in me that likes the wrapping as much as the present?) as a Jack Russell owner I like your packaging so....'

'Hello Jack Russell Clothing, just to let you know received T shirt yesterday. Your advertising flyer fell out of the sunday mag I was reading and as I was pondering what to buy my brother for Christmas there it was a barking mad T shirt a perfect present for the owner of a three legged Jack called Tripod. Great item, beautifully packaged, thanks.'

'A note to tell you that the replacement polo has been received as promised. Thank you for your superb service, it will be worn with pride.'

Hi,
I have found your great website and love your clothes and the ethos behind where they are made. Am very pro Britain! Slight disappointment that you can produce jumpers and polo shirts for us girlies but don't have a dedicated site for us...any plans for a 'jackie russell'??
If not I guess I will just have to make do with the small sizes of the tops and forgo the pleasures of the bottom halves.'

Dear Jack,
As I mentioned previously, the standard of your clothing range is excellent - anything that can stand the might of the Navy's on board industrial washing machines has got to be good.
Look forward to Jack's next seasonal output,
Keep up the good work,'

Jack,
Many thanks for this . I'll wait for the October delivery . Good luck with the systems . Yours is a quality brand and your clothing is really good . I remain a fan of JR and wish you well .

Jack,
I thought your range and theme were great at the Lowther Show yesterday, I am wearing my JR Rugby shirt with pride, thanks also for the Jock T-shirt that you gave to me, as for the web site, it's a bloody good non PC read.'

Dear Jack,
Merely to say, very many thanks for your helpful reply, immediately below.
Incidentally, I’m very impressed with JACK RUSSELL. Like all JACK RUSSELLS, JACK has a distinctly independent spirit. Further, it’s dignified, as exemplified by the quality of your products. Of course, there’s that discreet sense of humour, too.

'Love your touchline coat. Is there anyway I can get one from a store in London (I need one fairly quickly), or are you guys internet/delivery only?
Great website by the way.
Thanks'

'Hi everyone at Jack Russell,
Cannot believe how great your clothes are - the order's just arrived and I am blown away by the quality. Needless to say the returns slip is redundant. So glad I ordered the second jacket. Love your presentation and as for the web site, that is so fantastic. Oh, I'm a great jazz lover and rugby person too. Glad to see some of my favourites on your list. We do of course own two of the world's greatest dogs!! How's that for a customer profile?
Keep up the good work.
Best wishes and many thanks.'