Payment & Returns

Payment

There are 2 ways to order. You can either order directly from the website: www.jackrussellclothing.com or you can order by telephone on 01572 774820

You can pay using the following major credit /debit cards

• Maestro/Switch
• Visa
• Mastercard
• Visa Delta
• American Express

It is important that the address you quote is the same as that registered with your bank to avoid any delays in processing your order. All online orders require a postcode, our customer service team can help you with this if you do not know what your post code is. You are able to choose a different delivery address for your order.

At present we only accept payments in £ sterling.

Returns

All of our product is sold with a ‘no quibble’ guarantee. If you are not completely happy with the Items that we have sent you then we will offer you a full refund or exchange provided that you return the item within 14 days of receiving the order. All returns should be sent to:

Jack Russell Clothing Limited
Returns Department
17 Market Place
Oakham
Rutland
LE15 6DT

You will find a pre-addressed / postage paid returns form in the delivery parcel.